1) Who We Are
This Privacy Policy explains how Fifteen Enterprises LLC (“we,” “us,” “our”) collects, uses, and shares information when you visit our website, request information, or use our CRM and operations software (the “Services”).
Contact: contact@fifteenenterprises.com • Orlando, FL, USA
2) Information We Collect
Information you provide
- Contact details (such as name, email, phone number) when you request info or create an account.
- Business-related information you submit through forms (e.g., company name, role, service needs).
- Support messages and communications you send to us.
Information collected automatically
- Device and usage data (IP address, browser type, pages viewed, timestamps, referring URLs).
- Approximate location derived from IP (city/state-level), not precise GPS.
- Cookies and similar technologies (see “Cookies” below).
3) How We Use Information
- Provide and operate the Services (accounts, features, scheduling/reminders, customer support).
- Communicate with you about requests, updates, security notices, and service changes.
- Send permission-based messages (including SMS, if you opted in).
- Improve our website and product performance, troubleshoot bugs, and analyze usage trends.
- Prevent fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our Terms.
4) SMS / Messaging Privacy & Consent
If you opt in to receive text messages from us, we may send appointment scheduling links, confirmations, reminders, service-related updates, and occasional promotional messages (depending on what you opted in for).
- Opt-in: via web form checkbox consent and/or by texting a keyword (e.g., START).
- Opt-out: reply STOP at any time.
- Help: reply HELP for assistance.
- Records: we may store opt-in/opt-out timestamps and the source of consent for compliance.
- Rates: message & data rates may apply based on your mobile plan.
We do not sell your phone number. We use messaging service providers (e.g., carriers/aggregators) to deliver SMS.
5) How We Share Information
We may share information only as needed to run the Services:
- Service providers: hosting, analytics, customer support, messaging delivery, and infrastructure vendors.
- Legal and safety: to comply with law, respond to lawful requests, or protect rights and safety.
- Business transfers: if we’re involved in a merger, acquisition, financing, or sale of assets.
We do not sell personal information in the ordinary sense of “selling.” If applicable laws define “sale” differently, we will honor opt-out requests as required.
6) Cookies & Analytics
Cookies help us operate the site, remember preferences, and understand usage. You can usually control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
7) Data Retention
We keep information only as long as necessary for the purposes described above, including compliance, dispute resolution, and enforcing agreements. Messaging consent logs may be retained to demonstrate compliance.
8) Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Your Choices & Rights
- You can opt out of SMS anytime by replying STOP.
- You can request access, correction, or deletion of your information by contacting us.
- You can opt out of marketing emails via the unsubscribe link (when provided).
Some requests may be limited where we must retain data for legal or operational reasons.
10) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect information from children under 13.
11) Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Fifteen Enterprises LLC — Orlando, FL, USA
contact@fifteenenterprises.com